Welcome, we're glad you're here! At IECU, we pride ourselves on being friendly, knowledgeable, and a partner in our community. We want to ensure this process is seamless for you. On this page, you can find common questions, forms, general information, and some helpful links.

We are happy to answer any questions you many have during this process and beyond. If you can't find what you're looking for on this page, don't hesitate to send us a message, give us a call at 217-528-2642, or stop by our branch location.

Frequently Asked Questions

Membership Mailings


Frequently Asked Questions


IECU Products & Services

Banking can be simple and we want to prove it. We offer numerous accounts and products to give you options throughout your financial career. As a result of the merger, you will already have an account with us. That's the first step!

Thank You for Joining Our Team!

At Illinois Educators Credit Union, we're delighted to have you here. We look forward to working with you in the future to meet your financial needs. Wherever you happen to be in life, let us help you bank, learn and excel.

If there is anything we can do to help, please let us know.


Contact Us



  • Illinois Educators Credit Union Information
    • What are the hours and locations of the IECU branches?
      • IECU currently has one branch in Springfield, IL located at 3101 Montvale Drive, Springfield, IL. Lobby hours are Monday - Friday 9am-5pm & Saturday 9am-12pm. Drive Up hours are Monday, Wednesday, Thursday and Friday 8am-5pm, Tuesday 9am-5pm and Saturday 9am-12pm. 
    • Where are IECU ATMs located?
      • IECU has an ATM at its Springfield branch and will soon be installing an ATM at the CCSECU branch on S Mattis Ave. In addition, we partner with over 50,000 ATMs nationwide. Click here to find locations.
    • What are the phone numbers for IECU?
      • Phone: (217) 528-2642
      • Toll-free 800-697-7728
      • Fax: (217) 241-9696
    • What is IECU's Routing Number?
      • 271189433
    • What additional products will be available with IECU?
      • You'll find many additional products available to you, including:
        • Expanded Checking Account Options
        • VISA Credit Card with Cash Rewards
        • Expanded Certificate Terms
        • Save to Win Certificate
        • Money Market Accounts
        • Home Mortgages
        • Home Equity Loans
        • Lines of Credit
        • And more!
    • What additional services will be available with IECU?
      • You'll find many additional services available to you, including:
        • Expanded Digital Banking Functionality
        • Mobile App
        • Real Time Remote Deposit
        • Expanded ATM access - Locally and Nationally
        • eStatements
        • Free Online transfers to and from other Financial Institutions 
        • International Wire Transfers
        • Additional Branch located in Springfield, IL
        • Nationwide Shared Branching Network of over 5,000 Branches


  • Checking Account Information

    • Will my checking account change?
      • Yes. Your Champaign County School Employees' Credit Union Checking Account will be converted to an IECU Checking Account.
      • IECU Checking is a totally free account. Benefits include:
        • Free debit card with online card controls
        • Free Online Bill Pay
        • Free Digital Banking and Mobile App
        • Free transfers to/from your external accounts
        • Real time mobile check deposit
        • Free electronic statements
        • Digital Wallet (Apple Pay, Google Pay, and Samsung Pay)
        • And more!
    • When will I get a new IECU debit card?
      • You should receive your new IECU debit card on or by September 15, 2022. Your current CCSECU Debit Card will continue to work until September 30, 2022. You must activate and use your new IECU card on and after October 1, 2022. Cards will be sent to your address on record with Champaign County School Employees' Credit Union. If you have not received your IECU Debit Card by September 15, 2022 - please let us know immediately by calling 217-528-2642
      • Most debit card transactions will post immediately to your checking account, providing for an up-to-date balance being shown in Digital Banking or on the IECU App.
    • What do I need to do as the merger date approaches?
      • Debit Card
        • Watch your mail for an IECU debit card and instructions, which should arrive in the mail in September.
      • Bill Pay
        • Bill Pay will need to be re-established in IECU Digital Banking
        • Watch for specific instructions in the mail from IECU
    • Will I receive a free paper statement for my checking account?
      • No, for checking accounts, IECU charges $4 per month for paper statements, unless you are over the age of 67. This fee will be waived for your September statement. Please enroll in eStatements in IECU's Digital Banking system in order to avoid this charge.
    • The following will continue:
      • Automatic payments - Automatic payments currently set up with Champaign County School Employees' routing number and checking account number will continue to post (ACH transactions).
      • Checks - Champaign County School Employees' checks will continue to clear for several months after the merger. Feel free to use your CCSECU checks until they run out. New checks will need to have IECU's routing number (271189433) in the MICR line. To help facilitate this transition, we will be sending you a new book of checks, which you can start using on October 1, 2022. If you have not received your new check book by September 15, 2022 - please let us know immediately by calling 217-528-2642.


  • Loan Information
    • Will there be any changes to my loans?
      • Good news! Your current loan rate, payment, due date, and terms will remain as is. Any new loans or refinances will be based on IECU's rates and terms in effect at the time of the loan.
    • How do I make payments on my loans?
      • You have a number of payment options, including:
        • Schedule a one-time or recurring payment in IECU Digital Banking from any of your IECU accounts
        • Schedule a one-time or recurring payment in IECU Digital Banking from your accounts elsewhere
        • In person or by mail
    • Do I need my coupon book to make my loan payment?
      • Nope! None of your payment options require a loan coupon. You may make a payment at either of our Champaign or Springfield branches or, even better, at your fingerprints with IECU Digital Banking!
    • Do I have to change my auto insurance to show IECU as lienholder on my loan?
      • We recommend that you notify your auto insurance agent of the merger. Let them know that the lienholder on your loan is now:
        • Illinois Educators Credit Union

          Insurance Tracking

          3101 Montvale Dr.

          Springfield, IL 62704

          Fax: (217) 241-9696

          Toll Free: 800-697-7728

    • What coverage will satisfy insurance requirements?
      • Insurance will need to have full coverage comprehensive and collision insurance with no more than a $1000 deductible and IECU listed as lienholder.
      • Yes, There is a $35.00 non-refundable processing fee per loan to participate in the skip program. A maximum of two skip payments are available per loan each calendar year with the lifetime total not to exceed more than two per year of the original loan term. VISA, Mortgage, Home Equity, any loan with a term longer than 84 months, and any loan in an active payment arrangement are ineligible for skip payments.

  • Certificate Information
    • Will any of the terms of my accounts change?
      • Rates and terms on certificates will not change until the next maturity date.
    • What happens when my certificate matures?
      • At maturity, Champaign County School Employees' Credit Union certificates will be renewed into an IECU Share Certificate of the same term. You will receive a notification of maturity a month before your certificate matures.
      • Please note that IECU Certificates pay dividends monthly and at maturity.
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